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The Bio Flame 24" Firebox SS is a premium fireplace designed to provide optimal heating and comfort. Constructed with a 304 stainless steel firebox and double-walled design, this unit boasts 17,000 BTU of heat, able to warm up to 69m or 742ft. With an 8mm tempered glass and 16" burner, it also comes with a 5 year warranty and UL/ULC approved certification. Accessories such as Lighting Rod, Lighter, and Funnel are included.
Shipment processing time:
Most orders are processed within 2-5 business days. Usually, that doesn't include weekends and holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Standard Freight Shipping:
Our standard shipping option includes delivery of the order to the first flat dry area. This doesn't include delivery of the order inside the dwelling.
In-Home Delivery + Room Of Choice:
Our in home delivery option includes delivery of the order to the customers room of choice (Including up to 2 flights of stairs). This option does not include unpacking or installation of the appliance or appliances.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 72 hours.
Customs, Duties and Taxes:
www.americabestappliances.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Contact us for any damages, and please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside the U.S.
Refund/Return Policy:
Our return window policy lasts 30 days. If 30 days have gone by since the delivery of your purchase, unfortunately, we can’t offer you a refund or exchange.
support@americabestappliances.com
The Bio Flame 24" Firebox SS is a premium fireplace designed to provide optimal heating and comfort. Constructed with a 304 stainless steel firebox and double-walled design, this unit boasts 17,000 BTU of heat, able to warm up to 69m or 742ft. With an 8mm tempered glass and 16" burner, it also comes with a 5 year warranty and UL/ULC approved certification. Accessories such as Lighting Rod, Lighter, and Funnel are included.
Shipment processing time:
Most orders are processed within 2-5 business days. Usually, that doesn't include weekends and holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Standard Freight Shipping:
Our standard shipping option includes delivery of the order to the first flat dry area. This doesn't include delivery of the order inside the dwelling.
In-Home Delivery + Room Of Choice:
Our in home delivery option includes delivery of the order to the customers room of choice (Including up to 2 flights of stairs). This option does not include unpacking or installation of the appliance or appliances.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 72 hours.
Customs, Duties and Taxes:
www.americabestappliances.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Contact us for any damages, and please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside the U.S.
Refund/Return Policy:
Our return window policy lasts 30 days. If 30 days have gone by since the delivery of your purchase, unfortunately, we can’t offer you a refund or exchange.
support@americabestappliances.com
